Commercial Washroom Installation for Offices, Retail & Leisure
When you walk into a business, one of the first things that tells you about their standards? Their washrooms. It might seem like a small detail, but we've learned over the years that these spaces say everything about how much a company cares about the people who visit them.
Look, we didn't set out to become washroom specialists. It just sort of happened after we kept seeing businesses with these awful facilities that were letting them down. You'd walk into an otherwise impressive office and then... well, let's just say the washrooms told a different story. After working across the UK for years now, we've realised something: people notice these things more than you'd think.
Excellence
Experience
Expertise
“Macawʼs attention to detail and premium materials have given
us a washroom that genuinely impresses staff and visitors
alike.ˮ
Nigel Beesley, Premier Paper
What We Do (And Why We Do It Differently)
Here's the thing about most commercial washroom projects – they start with someone measuring a space and trying to cram in as many fixtures as possible. Most companies start by measuring the space and trying to squeeze in as many loos as possible. That's backwards, really.
We start with questions instead. Who's going to use this space? When does it get crazy busy? Are we trying to impress visiting clients or just keep the staff happy? Any wheelchair access issues to think about? Are there any accessibility requirements we need to consider?
Once we've got all that sorted, our design team gets to work creating something that doesn't just look good, but actually works for your specific environment. We've worked on everything from sleek city offices to busy retail centres and each one needs something different.
Commercial Washroom Case Study
Premier Paper — Head-Office Washroom Upgrade
Location: Birmingham
Scope: Senior-staff washroom refurbishment (one block, 3 cubicles)
Macaw’s Signature Solution
| Element | Product & Benefit |
|---|---|
| Cubicles | Chêne Colorado panels from the Macaw Signature range give a warm, timber tone and furniture-grade edging. |
| Flooring | Karndean planks stand up to heavy footfall while echoing the oak grain above. |
| Heating | Anthracite designer radiators provide consistent warmth and a contemporary accent colour. |
| Vanity | An Isomi concealed-envelope wash-trough hides pipework and consumables, leaving a floating, clutter-free surface. |
| Sanitaryware | Verona back-to-wall pans with soft-close seats pair with Delabie soft-close, non-concussive taps for water-efficient, whisper-quiet operation. |
| Wall Finish | Perform Panel Dandywood Harmony cladding, fitted with Aqua-Lock joints, delivers a grout-free, seamless skin that simply wipes clean. |
Gardner Aerospace Case Study
Project Overview
Macaw Washrooms completed a washroom reconfiguration project for Gardner Aerospace in Derby, a leading aerospace manufacturing company and part of the Ligeance Aerospace Technology group.
The Challenge
With a growing workforce, the existing washroom facilities were no longer fit for purpose. The client needed to increase the number of cubicles and urinals whilst delivering a fresh, practical update suited to a high-traffic canteen environment within a busy manufacturing site.
What We Did
To maximise the available space, we converted the former ladies’ washroom into the new male facility, taking advantage of its larger footprint. The room was reconfigured 180 degrees, allowing for an additional toilet and two urinals, with new drainage and water feeds installed throughout. The new ladies’ washroom was fitted with three cubicles and a dedicated storage area for cleaning products.
The Result
A smart, practical solution that increased capacity for a growing aerospace workforce without the need for costly building work. Both washrooms now comfortably serve a busy manufacturing environment — clean, functional, and built to handle the demand.
Why Our Installation Process Won't Drive You Mad
You know what building work is usually like – everything covered in dust, noise that makes phone calls impossible and tradespeople who seem to vanish for days at a time. We've been on the receiving end of that ourselves and it's horrible.
So we've organised everything around one simple idea: you shouldn't have to put your business on hold just because you're getting new washrooms. Our installation teams are properly qualified (and DBS-checked, which gives everyone peace of mind), but more importantly, they understand that you've got a business to run. We'll work around your schedule, whether that means coming in at weekends, working evenings or finding creative ways to keep disruption to an absolute minimum.
When You Don't Need the Full Works
Not every washroom needs ripping out completely. Sometimes we walk into a job and think, "Actually, the bones of this are fine – it just needs some love."
Could be that your current setup works well but looks like it hasn't been touched since the 90s. Or maybe it's mostly good but needs updating for accessibility. A smart refurbishment can give you 80% of the impact for half the hassle and cost.
We've done some brilliant transformations over the years. New surfaces, decent lighting, fixtures that actually work properly – you'd be surprised how much difference it makes. Plus your customers and staff notice immediately.
Contact Macaw Washrooms Today
Why Contact Macaw Washrooms?
If you're thinking about upgrading your washrooms, give us a call on 01509 467417 or drop us an email at info@macaw-washrooms.co.uk. We'd love to come and have a look at your space and talk through what's possible. No hard sell, no pressure – just honest advice from people who've been doing this long enough to know what works and what doesn't.
Trustindex verifies that the original source of the review is Google. Our school Hall Park Academy are pleased to share our thoughts on the newly refurbished school toilets, which have made a noticeable difference to the overall environment and student experience. The refurbishment has brought a fresh, modern look to the facilities. The new layout is more spacious and better ventilated, which has significantly improved hygiene and comfort. The addition of hand dryers, and improved lighting has made the space more user-friendly and energy-efficient. Students have commented positively on the brighter colours, cleaner appearance, and increased privacy. The new cubicles and doors offer better security and comfort, and the anti-vandal fittings are a smart addition for long-term durability. From a site management perspective, the materials used are clearly chosen for ease of maintenance and cleaning, which helps us keep the facilities in top condition with less effort. Overall, the refurbishment has been a great success and has had a positive impact on both staff and students. It reflects a strong commitment to providing a safe, clean, and respectful environment for everyone in the school community. We would strongly recommend Macaw washrooms to help design your project and deliver the project within a desired time to a high quality . Gary AnnablePosted onTrustindex verifies that the original source of the review is Google. Macaw Washrooms, These guys are on it, Great communciation and the finish is spot on, No complaints providing a 1st class service and most of all this was beyond a washroom this was sorting out a partiton wall and electrics these guys don't just do washrooms.Posted onTrustindex verifies that the original source of the review is Google. Outstanding company that provides first outstanding service. Mark and Craig are first class professionals who go over and above to ensure that all work is finished to a super standard.Posted onTrustindex verifies that the original source of the review is Google. Macaws have been brilliant from start to finish. We contacted them after suffering from a leak to one of the toilet blocks and the resulting concealed damage to the boys toilets at the Oaks Scout campsite. They worked with us and our insurers to give us the best outcome with available budget, whilst working around our need to still be operational. The finished works look great and we are very pleased with the outcome. We are now looking to engage with them on further projects.Posted onTrustindex verifies that the original source of the review is Google. Lovely new toilet and washrooms fitted in our reception area. Craig and the team went through everything with me before, during and after the job. The area was finished to a great standard and looks amazing. Very friendly service. Thank you.Posted onTrustindex verifies that the original source of the review is Google. We engaged with Macaw Washrooms to refurb our 2 changing rooms, showers and referee’s room at our football club. They were nothing but fantastic from the start. We were visited straight away after making contact, and we explained what we were looking for and within days we had designs to peruse over, and after choosing the fixtures and fittings, we immediately confirmed the order. The project manager explained every step leading up to the start date as no question was too small and Mark and his team of fitters were excellent once they arrived and so professional. We also had problems with the drainage in one of the rooms, something that we have had to live with as a club for years, but Macaw have even sorted that out for us. We cannot praise Macaw Washrooms enough for the service they have provided from start to finish, and we have had amazing feedback from everyone. I’d just like to say on behalf of the club, Macaw Washrooms are simply the best and we wouldn’t hesitate to recommend them. Adam Smith — Chairman, Ingles F.C.Posted on
based on 6 reviews
What Goes Into Our Washrooms (And Why We're Fussy About It)
After doing this for years, you develop strong opinions about what works and what doesn't. We've seen expensive fixtures fall apart after six months and budget options that are still going strong years later.
Toilets and Urinals: Commercial toilets get hammered compared to domestic ones, so we stick with models designed for the job. Water-efficient is good, but not if they're unreliable or impossible to fix when something goes wrong. For urinals, we offer both traditional and waterless options, depending on what works best for your situation.
Washroom Cubicles: This is where we see a lot of variety. Standard laminate works brilliantly for most applications and comes in loads of colours. If you need something more robust, solid grade laminate is virtually indestructible. For executive washrooms, real wood veneer adds a premium feel, while glass cubicles give that contemporary, easy-to-clean finish that some clients love.
Hand Dryers and Accessories: Energy-efficient models that actually dry hands properly (we've all used those hopeless ones that barely blow warm air). Obviously we supply soap dispensers, mirrors, grab rails – all the fixtures and fittings.
Making Washrooms Work for Everyone: The accessibility side isn't just about ticking regulatory boxes. It's about making sure anyone who walks through your door feels welcome. We go beyond the minimum requirements because it's the right thing to do.
Different Places, Different Needs
Office Washrooms
Office washrooms have to juggle a lot. They need to cope with the 9am rush when everyone arrives with their coffee. They need to look professional when clients visit. And they need to keep your team happy day after day (because grumpy staff complain about everything and washrooms are usually top of the list). We often incorporate touch-free fixtures (especially popular since COVID), efficient layouts that prevent queues during busy periods and styling that fits with your office design.
Retail Washrooms
When customers are deciding whether to spend time (and money) in your store, clean, well-designed washrooms can be surprisingly important. We focus on fixtures that can handle high footfall, surfaces that stay looking good despite heavy use and layouts that work for families with young children.
Hospitality Washrooms
In hotels, restaurants and bars, washrooms are part of the overall guest experience. We often use higher-end materials, atmospheric lighting and thoughtful details that make guests feel looked after. It's about creating something that fits with your brand and leaves the right impression.
School Washrooms Frequently Asked Questions
Most standard installations take 2-3 weeks from start to finish. Refurbishments can be quicker, complex projects might take longer. We'll give you a detailed timeline after we've assessed your specific requirements.
Absolutely. We regularly work evenings, weekends or whenever suits you best. Your project manager will work out a schedule that minimises disruption to your operations
Two years on our installation work, plus manufacturer warranties on all the fixtures and fittings (usually 1-5 years depending on the product). We also offer extended warranties if you want extra peace of mind.
Yes, everything we do meets current building regulations, including Document M for accessibility. We stay up to date with all the requirements so you don't have to worry about it.
Why Clients Keep Coming Back to Us
After all these years, we've learned that the difference between a good washroom company and a great one comes down to a few key things:
We actually listen. Before we suggest anything, we want to understand your situation properly. What works for a busy retail centre won't work for a quiet office and we tailor our approach accordingly.
We're realistic about timescales and budgets. No nasty surprises halfway through the project, no excuses about why we're running late. We tell you upfront what things will cost and how long they'll take.
Our team is trustworthy. All our technicians are DBS-checked, but beyond that, they understand they're working in your space and treat it with respect.
We stand behind our work. Comprehensive warranties, ongoing support and if something does go wrong, we sort it out quickly and properly.